dog daycare privacy policy

Who we are

Last Updated: October 12, 2025

At Puppy Tales Adventures, your privacy is important to us. This dog daycare privacy policy explains how we collect, use, and protect your personal information when you use our dog walking, daycare, boarding, and grooming services on Vancouver Island.

Information We Collect

When you use our services or visit our website, we may collect:

Your name, email, phone number, and mailing address.
Details about your dog, including breed, age, medical needs, and behaviour.
Payment information for bookings and service payments.
Website usage data, including pages visited and forms submitted.

We collect this information to provide safe, tailored care for your dog and ensure a smooth booking process.

How We Use Your Information

Your information helps us to:

Schedule and manage dog walking, daycare, grooming, and boarding sessions.
Communicate important updates about your dog’s care and appointments.
Improve our services and website experience.
Comply with legal requirements when necessary.

We never sell your personal information to third parties.

Cookies & Tracking

Our website may use cookies and other tracking tools to improve your browsing experience. Cookies help us remember your preferences, manage forms, and understand website traffic.

You can choose to disable cookies in your browser, but some website features may not function properly if you do.

Third-Party Services

We may use trusted third-party services for:

Payment processing
Email communications
Website analytics

These providers are contractually obligated to protect your data and use it only for the purpose of providing services to Puppy Tales Adventures.

Your Rights & Contact

You have the right to:

Access and review the personal information we hold about you.
Request corrections to any inaccurate information.
Withdraw consent for communications at any time.