Last Updated: October 12, 2025
Welcome to Puppy Tales Adventures! These Terms & Conditions outline the rules and guidelines for using our website and dog care services, including dog walking, dog daycare, dog boarding, dog grooming, and drop-in visits across Vancouver Island, BC. For complete details, please refer to our Puppy Tales Adventures terms and conditions.
By booking a service or visiting our website, you agree to these terms. Please read them carefully.
1. Services
Puppy Tales Adventures provides professional dog care services designed to ensure your pet’s comfort, safety, and happiness.
Our services include:
- Dog walking and outdoor adventures
- Doggy daycare
- Overnight boarding
- Dog grooming
- Drop-in visits for feeding, play, and companionship
Each service is offered based on availability, and bookings must be confirmed before your appointment.
2. Bookings & Payments
- All bookings can be made online, by phone, or in person.
- Payment is required at the time of booking unless otherwise arranged.
- Prices are subject to change, but any changes will be clearly communicated in advance.
- Cancellations must be made within 24 hours of the scheduled service to receive a full refund or reschedule credit.
3. Dog Requirements
To ensure safety for all pets and handlers:
- All dogs must be up to date on vaccinations and flea prevention.
- Dogs must wear a secure collar or harness and proper ID tags.
- Aggressive behaviour must be disclosed at the time of booking.
- We reserve the right to refuse service if a dog poses a safety risk.
For grooming and boarding services, dogs should arrive clean and healthy, free from contagious conditions.
4. Safety & Liability
Your dog’s wellbeing is our top priority. However, by using our services, you acknowledge that:
- Puppy Tales Adventures and its team are not liable for injuries, illnesses, or accidents that occur despite reasonable care and precautions.
- Emergency veterinary care may be sought at the owner’s expense if deemed necessary.
- All belongings left with your dog (leashes, toys, beds) are left at your own risk.
5. Photos & Social Media
We love sharing the joy of our adventures!
By agreeing to these terms, you grant permission for Puppy Tales Adventures to use photos or videos of your dog for promotional purposes (social media, website, or marketing materials).
If you’d prefer not to have your dog’s photos shared, please let us know in writing.
6. Website Use
By accessing our website, you agree not to:
- Copy or redistribute content without permission.
- Use our site for unlawful or harmful purposes.
- Attempt to disrupt or hack our website in any way.
All website content, including text, photos, and branding, is owned by Puppy Tales Adventures and protected under copyright law.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and protect your information.
8. Contact Information
For questions, bookings, or feedback, please contact:
Puppy Tales Adventures
📍 7965 Lochside Dr, Saanichton, BC V8M 1V6
📧 puppytalesadventures@gmail.com
📞 250-880-7879